Italtile | View - Store Operator

Store Operator

Listing reference: ctm_000075

Listing status: Online

Apply by: 8 November 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: Retail Operations

Location: Vanderbijlpark

Contract: Permanent

Remuneration: Market Related

EE position: No

Introduction

We are seeking a highly motivated, results-driven, entrepreneurial, and innovative Store Operator to oversee the day-to-day operations and sales performance of our store. This role requires a well-rounded individual capable of managing operations independently under pressure while delivering exceptional customer service and ensuring team success.

Job description

1. Customer Service & Sales:

· Provide outstanding customer service by understanding client needs and offering product recommendations.

· Drive sales growth through proactive engagement, upselling, and building long-term client relationships.

· Manage and monitor product categories, ensuring accurate weekly stock counts and well- organized displays.

· Collaborate with the sales team to meet and exceed monthly performance targets (KPIs).

2. Operations & Inventory Management:

· Oversee stock levels, inventory processes, and warehousing operations to ensure seamless operations.

· Conduct regular stock audits in line with established procedures.

· Maintain product displays according to merchandising standards for an enhanced shopping experience.

3. Team Leadership & Administration:

· Lead, motivate, and develop the team to achieve operational excellence.

· Ensure compliance with administrative and operational protocols.

· Support the team with customer transactions and after-sales service to ensure customer satisfaction.

Minimum requirements

· Matric or equivalent qualification

· Entrepreneurial mindset and innovative thinking, with the ability to identify opportunities for growth.

· Responsible and accountable for achieving both operational and sales objectives.

· 2 years of management experience within the retail environment (preferably within the group).

· Proficiency in SAP software and familiarity with Microsoft Excel and Word.

· Strong organizational skills and attention to detail, with the ability to manage multiple tasks efficiently.

· Deadline and results-driven, able to meet performance goals within set timelines.

· Fluent in English and Afrikaans with excellent communication and interpersonal skills.

· Proven success in sales with a passion for driving results.

· Ability to work independently and under pressure, maintaining focus in a fast-paced environment.

· Availability to work flexible hours, including weekends and public holidays.